Umuhamagaro wo guhamagara wangiritse byoroshye, kandi ntibikwiye guhora ukoreshwa umunsi wose. Kubwibyo, birasabwa ko buri mukoresha agomba kugira ikigo cyita kumyuga cyumwuga, cyongerera igihe ubuzima bwa serivise yo guhamagara. Mubyongeyeho, itezimbere abashinzwe kumenya kwita kumaterefone yo guhamagara, kandi ni isuku yo gukoresha rimwe.
Iyo ukoresheje umuhamagaro wo guhamagara, hari ibintu byinshi ugomba kwitondera:
Ihumure: Hitamo na gareti yoroshye kwambara mugihe kirekire. Reba ibintu nkibishobora guhindurwa mumutwe, ibikombe byamatwi yunamye, hamwe nubushakashatsi bworoshye.
Ubwiza bwijwi: Menya neza ko na gareti itanga amajwi asobanutse kandi meza. Ibi ni ngombwa mu itumanaho ryiza hamwe nabakiriya.
Guhagarika urusaku: Hitamo gutegera hamwe na tekinoroji yo guhagarika urusaku kugirango ugabanye urusaku rwimbere kandi utezimbere guhamagarwa.
Ubwiza bwa mikoro: Mikoro igomba kuba nziza kugirango umenye neza ko ijwi ryawe ryoherezwa neza kubakiriya. Reba na gareti hamwe na mikoro ihagarika urusaku kugirango ugabanye urusaku rwinyuma.
Kuramba: Shakisha na gareti yubatswe kugirango irambe, nkuko abakozi ba call center bakunze gukoresha na terefone zabo cyane. Hitamo na gareti ikozwe mubikoresho biramba bishobora kwihanganira kwambara buri munsi.
Guhuza: Menya neza ko na gareti ihuye na sisitemu ya terefone cyangwa mudasobwa. Reba neza guhuza hamwe nibisabwa bisabwa.
Kuborohereza gukoreshwa: Reba na gareti hamwe nabakoresha-kugenzura kugenzura amajwi, guhamagara kwitaba, no guhindura. Ibi bizakorohera gukora neza guhamagara neza.
Wireless cyangwa wired: Hitamo niba ukunda na terefone cyangwa insinga. Umuyoboro udafite insinga zitanga ubwisanzure bwo kugenda, mugihe insinga zishobora gutanga umurongo uhamye.
Amahugurwa ninkunga: Reba niba uruganda rukora na terefone rutanga ibikoresho byamahugurwa cyangwa inkunga igufasha kubona byinshi mumatwi yawe.
Mu kwitondera ibi bintu, urashobora guhitamo umuhamagaro wo guhamagara uhuza ibyo ukeneye kandi bikongerera uburambe muri rusange.
Inbertec yiyemeje gutanga ibisubizo byiza byamajwi hamwe na serivisi yuzuye nyuma yo kugurisha. Ubwinshi bwurusaku rukora urusaku-rwa terefone igenewe abanyamwuga mubigo byitumanaho no mubiro, hibandwa ku kumenyekanisha amajwi no gutumanaho bihuriweho.
Igihe cyo kohereza: Nzeri-13-2024
