Hamagara ikigobyangiritse byoroshye, kandi ntibikwiye guhora bikoreshwa umunsi wose. Kubwibyo, birasabwa ko buri mukoresha agomba kugira ikigo cyita kumyuga cyumwuga, cyongerera igihe ubuzima bwa serivise yo guhamagara. Mubyongeyeho, itezimbere abayikoresha kumenya kwita kumaterefone yo guhamagara, kandi ni isuku yo gukoresha rimwe.
Iyo ukoresheje umuhamagaro wo guhamagara, hari ibintu byinshi ugomba kwitondera:
Ihumure: Hitamo na gareti yorohewe no kwambara igihe kirekire. Reba ibintu nkibishobora guhindurwa mumutwe, ibikombe byamatwi yunamye, hamwe nubushakashatsi bworoshye.
Ijwi ryiza: Menya neza ko na gareti itanga amajwi asobanutse kandi meza. Ibi ni ngombwa mu itumanaho ryiza hamwe nabakiriya.
Guhagarika urusaku: Hitamo gutegera hamwe na tekinoroji yo guhagarika urusaku kugirango ugabanye urusaku rwimbere kandi utezimbere guhamagarwa.
Ubwiza bwa mikoro: Mikoro igomba kuba nziza kugirango umenye neza ko ijwi ryawe ryoherezwa neza kubakiriya. Suzuma aUmutwehamwe na mikoro isiba mikoro kugirango igabanye urusaku rwinyuma.
Kuramba: Shakisha na gareti yubatswe kugirango irambe, nkuko abakozi ba call center bakunze gukoresha na terefone cyane. Hitamo na gareti ikozwe mubikoresho biramba bishobora kwihanganira kwambara no kurira buri munsi.
Guhuza: Menya neza ko na gareti ihuye na sisitemu ya terefone cyangwa mudasobwa. Reba neza guhuza hamwe nibisabwa bihuza cyangwa adapt.
Kuborohereza gukoreshwa: Reba na gareti hamwe nabakoresha-kugenzura kugenzura amajwi, guhamagara kwitaba, no guhindura. Ibi bizakorohera gukora neza guhamagara neza.
Wireless cyangwa wire: Hitamo niba ukunda aumugozicyangwa insinga. Umuyoboro udafite insinga zitanga ubwisanzure bwo kugenda, mugihe insinga zishobora gutanga umurongo uhamye.
Amahugurwa ninkunga: Reba niba uwakoze na Headset atanga ibikoresho byamahugurwa cyangwa inkunga igufasha kubona byinshi mumatwi yawe.
Mu kwitondera ibi bintu, urashobora guhitamo umuhamagaro wo guhamagara uhuza ibyo ukeneye kandi bikongerera uburambe bwo guhamagara muri rusange.
Inbertec yiyemeje gutanga ibisubizo byiza byamajwi hamwe na serivisi yuzuye nyuma yo kugurisha. Ubwinshi bwurusaku rukora-guhagarika na terefone igenewe abahanga mu bigo byitumanaho no mu biro, hibandwa ku kumenyekanisha amajwi no gutumanaho bihuriweho.
Igihe cyo kohereza: Nzeri-13-2024
