Hamagara Ikigoni byoroshye kwangirika, kandi ntabwo bikwiriye guhora bikoreshwa umunsi wose. Kubwibyo, birasabwa ko buri mukoresha agomba guhamagara ikigo cyabigize umwuga, kikabuza ubuzima bwa serivisi cya centre ya Call. Byongeye kandi, bitezimbere abashinzwe ubumenyi bwo kwita kuri Call Centre ya Centre, kandi ni isuku nyinshi kugirango ukoreshe rimwe.
Mugihe ukoresheje igicapo centret, hari ibintu byinshi ugomba kwitondera:
Humura: Hitamo umutwe wuzuye kwambara igihe kirekire. Shakisha ibiranga nko mu maso hakoreshejwe, igituza cyamatwi, hamwe nigishushanyo cyoroheje.
Ijwi ryiza: Menya neza ko umuyobozi atanga ijwi risobanutse kandi ryinshi. Ibi ni ngombwa kugirango itumanaho ryiza nabakiriya.
Guhagarika urusaku: hitamo umutwe hamwe na tekinoroji yo guhagarika urusaku kugirango ugabanye urusaku rwinyuma no kunoza ubwumvikane.
Ubwiza bwa Mikoro: mikoro igomba kuba ifite ireme kugirango umenye neza ko ijwi ryawe ryanduzwa neza kubakiriya. Tekereza aUmutwehamwe na mikoro yo guhagarika urusaku kugirango igabanye urusaku rwinyuma.
Kuramba: shakisha umutwe wubatswe kugirango uheruka, nkuko bahamagaye bahamagaye bakoresha imitwe yabo cyane. Hitamo umutwe ukozwe mubintu birambuye bishobora kwihanganira kwambara buri munsi.
Guhuza: Menya neza ko umutwe uhuye na sisitemu ya terefone cyangwa mudasobwa. Reba kugirango uhuze nabahuza cyangwa abanyabudaki.
Korohereza gukoresha: Reba umutwe hamwe nigenzura ryumukoresha-igenzura ryibisobanuro byinshi, umuhamagaro usubiremo, no kwicwa. Ibi bizakorohera gukora neza.
Wireless cyangwa Wired: Hitamo niba ukunda aumugozicyangwa igitambaro. Imitwe idafite umugozi itanga umudendezo mwinshi wo kugenda, mugihe imitwe ya Wired irashobora gutanga ihuriro rihamye.
Amahugurwa n'inkunga: Reba niba uwakoresheje igipimo gitanga ibikoresho byamahugurwa cyangwa inkunga igufasha kubona byinshi mumutwe wawe.
Mu kwitondera ibyo bintu, urashobora guhitamo igicapo centere yihamagarwa byujuje ibyo ukeneye kandi bizamura uburambe bwawe bwo guhamagara.
Iturbecc yiyemeje gutanga ibisubizo byiza byijwi hamwe na serivisi rusange nyuma yo kugurisha. Umubare munini wa terefone usanzwe utangajwe ugamije abanyamwuga mubigo n'ibiro, wibanda ku kumenyekana no gutumanaho.
Igihe cya nyuma: Sep-13-2024
