Inama zo kugura ikigo cyo guhamagara

Menya ibyo ukeneye: Mbere yo kugura aguhamagara ikigo, ugomba kumenya ibyo ukeneye, nkaho waba ukeneye amajwi menshi, bisobanutse neza, ihumure, nibindi.
Hitamo ubwoko bukwiye: Hamagara ya santere ya terefone iza muburyo butandukanye, nka monaural, binaural, na boom arm stil. Ugomba guhitamo ubwoko bwiza ukurikije ibyo ukeneye.
Tekereza ihumure: Akazi ka call center kenshi gasaba kwambara gutegera igihe kirekire, bityo ihumure ni ngombwa. Ugomba guhitamo gutegera neza kugirango wirinde kubura amahwemo biterwa no kwambara igihe kirekire.

Hitamo ubwoko bukwiye: Ihamagarwa rya centre ya terefone iza muburyo butandukanye, nka monaural, binaural, na boom arm. Ugomba guhitamo ubwoko bwiza ukurikije ibyo ukeneye.

Hitamo amajwi meza:
Mugihe uguze umuhamagaro wo guhamagara, ugomba kugereranya byibuze ibintu bibiri. Ubwa mbere, ugomba kugereranya ubwiza bwijwi ryijwi hamwe nubunini bwibicuruzwa bitandukanye bya terefone ya terefone. Ibi nibyingenzi cyane kuberako akazi ko guhamagarira akazi gasaba ubuziranenge bwihamagara nubunini buhagije kugirango habeho itumanaho ryiza hagati yabakiriya nabahagarariye. Kubwibyo, ugomba guhitamo ikirango cya terefone zifite amajwi meza hamwe nijwi bishobora guhuza ibyo ukeneye.

hanyuma ugereranije amajwi yohereza amajwi nubunini bwibirango bitandukanye byo guhamagara terefone ya terefone, birakenewe kandi kugereranya ubwiza bwakiriwe amajwi nubunini bwibirango bitandukanye byaguhamagara ikigo. Ibi kandi ni ngombwa cyane kuko abahagarariye bakeneye kumva neza ijwi ryabakiriya kugirango basobanukirwe neza ibyo umukiriya akeneye nibibazo. Kubwibyo, ugomba guhitamo ikirango cyumutwe ufite amajwi yakira neza nubunini bishobora guhuza ibyo ukeneye. Nyuma yo kugereranya ibi bintu byombi no kugereranya ibiciro, urashobora guhitamo ikirango cyo guhamagara ikigo cyo kugura.

Kubaterefona bisaba amajwi meza cyane hamwe nijwi ryinshi, ugomba kubanza gutekereza gukoresha QD yumutwe. Birumvikana, igiciro cyo guhamagara ikigo cyumutwe kiri hejuru.

Twabibutsa ko mikoro ya squelch igomba gutoranywa hashoboka kugirango ibuze abakiriya kumva amajwi ya bagenzi babo babakikije no guha abakiriya serivisi nziza. Gerageza uhitemo guhamagara kuri terefone ya terefone hamwe nigitambaro cyoroshye cya rubber kugirango wirinde kubabara umutwe biterwa no kwambara igihe kirekire.