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Ubwihindurize n'akamaro k'amatwi muri Centre yo guhamagara
Mwisi yisi yihuta ya serivisi zabakiriya no gutumanaho, gutegera byahindutse igikoresho cyingirakamaro kubakozi bahamagara. Ibi bikoresho byahindutse cyane mumyaka, bitanga ibintu byongerewe imbaraga kunoza imikorere no guhumuriza kubakoresha ...Soma byinshi -
Itandukaniro hagati yumutwe wa VoIP numutwe usanzwe
VoIP na Headet isanzwe ikora intego zitandukanye kandi zakozwe hamwe nibikorwa byihariye mubitekerezo. Itandukaniro ryibanze riri muburyo bwo guhuza, ibiranga, no kugenewe gukoresha imanza.VoIP na Headet na headet zisanzwe ziratandukanye cyane cyane muri compibil ...Soma byinshi -
Ni izihe nyungu zo gukoresha na terefone ya terefone yo guhamagara CENTER AGENTS
Gukoresha na terefone ya terefone itanga ibyiza byinshi kubakozi bahamagara: Byongerewe ihumure: Umutwe utuma abakozi bagirana ibiganiro bidafite amaboko, bikagabanya imbaraga z'umubiri ku ijosi, ibitugu, n'amaboko mugihe cyo guhamagara igihe kirekire. Kongera umusaruro: Abakozi barashobora multitask mo ...Soma byinshi -
Urusaku rwa Bluetooth-Guhagarika na terefone: Ubuyobozi bwuzuye
Mu rwego rwamajwi yumuntu ku giti cye, urusaku rwo guhagarika urusaku rwa Bluetooth rwagaragaye nkumukino uhindura umukino, utanga ibyoroshye bitagereranywa hamwe nubunararibonye bwo gutegera. Ibi bikoresho bihanitse bihuza ikoranabuhanga ridafite insinga hamwe niterambere ryurusaku-rusesa, ...Soma byinshi -
Akamaro ko guhamagara Centre yo guhamagarira mukuzamura serivisi zabakiriya
Mwisi yisi yihuta ya serivise yabakiriya, guhamagara ikigo cyumutwe cyahindutse igikoresho cyingirakamaro kubakozi. Ibi bikoresho ntabwo bitezimbere imikorere yitumanaho gusa ahubwo binagira uruhare mubikorwa rusange no kumererwa neza kwabakozi ba call center. Dore impamvu cal ...Soma byinshi -
Ihame ryakazi ryurusaku-Guhagarika na terefone kandi ukoreshe ibintu
Muri iki gihe isi irimo urusaku rwinshi, ibirangaza ni byinshi, bigira ingaruka ku byo twibandaho, ku musaruro, no ku mibereho myiza muri rusange. Urusaku rusiba urusaku rutanga ahera kuva muri ako kajagari ko kumva, bitanga ahantu h'amahoro ku kazi, kuruhuka, no gutumanaho. Urusaku-rusiba h ...Soma byinshi -
Nigute Wogusukura Umutwe
Umutwe wakazi urashobora kwandura byoroshye. Gusukura neza no kubitunganya birashobora gutuma na terefone yawe isa nkibishya iyo byanduye. Gutwi ugutwi birashobora kwandura ndetse birashobora no kwangirika kubintu mugihe runaka. Mikoro irashobora gufunga ibisigisigi bya recen ...Soma byinshi -
Nigute ushobora guhindura umuhamagaro wo guhamagara
Guhindura umuhamagaro wa call center bikubiyemo cyane cyane ibintu byinshi byingenzi: 1. Guhumuriza Guhumuriza: Hitamo na terefone yoroheje, yunvikana na terefone hanyuma uhindure neza umwanya wa T-padi yumutwe kugirango urebe ko ihagaze mugice cyo hejuru cya gihanga hejuru ya ...Soma byinshi -
Inama zo kugura umuhamagaro wo guhamagara
Menya ibyo ukeneye: Mbere yo kugura na terefone yo guhamagara, ugomba kumenya ibyo ukeneye, nko kumenya niba ukeneye amajwi menshi, bisobanutse neza, ihumure, nibindi. Hitamo ubwoko bukwiye: Ihamagarwa rya call center riza muburyo butandukanye, nka monaural, binaural, na bo ...Soma byinshi -
Ni izihe nyungu zo gukoresha na terefone idafite insinga mu biro?
1.Icyuma kitagira insinga - amaboko yubusa kugirango akore imirimo myinshi Bemerera kugenda cyane nubwisanzure bwo kugenda, kuko nta mugozi cyangwa insinga zibuza kugenda. Ibi birashobora kuba ingirakamaro cyane mugihe ukeneye kuzenguruka ibiro mugihe uhamagaye cyangwa wumve ...Soma byinshi -
Kugereranya ubucuruzi na terefone yumuguzi
Nk’uko ubushakashatsi bubyerekana, na terefone yubucuruzi ntabwo ifite igiciro kinini ugereranije na terefone y’abaguzi. Nubwo na terefone yubucuruzi isanzwe igaragaramo igihe kirekire kandi ihamagarwa ryiza, ibiciro byabo muri rusange biragereranywa nibya terefone ...Soma byinshi -
Kuki abantu benshi bagikoresha na terefone zikoresha insinga？
Na terefone zombi zikoresha insinga cyangwa simsiz zigomba guhuzwa na mudasobwa mugihe zikoreshwa, bityo zombi zikoresha amashanyarazi, ariko ikinyuranye nuko gukoresha ingufu zabo zitandukanye. Imbaraga zikoresha terefone idafite umugozi ni mike cyane mugihe irya Bluet ...Soma byinshi
