1.Urubuga rwitumanaho ruhuriweho nirwo ruzaba nyamukuru rusaba ibintu byubucuruzi bizaza
Nk’uko byatangajwe na Frost & Sullivan mu mwaka wa 2010 ku bisobanuro by'itumanaho ryunze ubumwe, itumanaho ryunze ubumwe bivuga terefone, fax, kohereza amakuru, inama za videwo, ubutumwa bwihuse n'ubundi buryo bw'itumanaho bwahujwe, kugira ngo abantu babireke igihe icyo ari cyo cyose, ahantu hose, irashobora kuba ku gikoresho icyo ari cyo cyose, urusobe urwo arirwo rwose, amakuru, amashusho, hamwe n’itumanaho ryubusa ryijwi. Ikwirakwizwa ry’icyorezo ryateye ibigo guhindura imibare no gukoresha ikoranabuhanga rishya kugira ngo rifashe abakozi gukomeza gutanga umusaruro mu gihe cy’icyorezo, bitanga umusemburo w’iterambere ry’isoko rya UC.
Ihuriro ryitumanaho rihuriweho rinyura kumakuru yamakuru hagati ya terefone, mugiheUbucuruzi bwa UCasenya inzitizi yamakuru hagati yabantu nabantu. Umutwe ushyigikira Itumanaho ryiswe UC ubucuruzi bwumutwe. Amaterefone asanzwe yubucuruzi arashobora guhuzwa na terefone zigendanwa na PCS, mugihe terefone ya desktop hamwe nabakiriye inama nabo bashyirwa mubyiciro byitumanaho munsi yibidukikije byitumanaho. Mubindi bihe, ugomba guhuza itumanaho na terefone cyangwa intoki.
A Ubucuruzi bwa UCIrashobora guhuzwa na PC kandi ikakira andi makuru yitumanaho, nk'inama y'urusobe, terefone ihamye, agasanduku k'amajwi, n'ibindi, bizana abakoresha uburambe bwo gukoresha hagati ya terefone igendanwa, terefone igendanwa, na PC. Birashobora kuvugwaUbucuruzi bwa UCni "kilometero yanyuma" y'urubuga rwitumanaho ruhuriweho.
2.Ibicu byitumanaho ryicu bizaba uburyo nyamukuru bwurubuga rwitumanaho ruhuriweho.
Ihuriro ryitumanaho rihuriweho rifite uburyo bubiri bwo kohereza: kwiyubaka no gutumanaho ibicu. Bitandukanye na gakondo ihuriwehosisitemu y'itumanahoyubatswe ninganda ubwazo, muburyo bushingiye ku gicu, ibigo ntibigikeneye kugura ibikoresho bya sisitemu yo gucunga bihenze, ariko bigomba gusa gusinyana amasezerano n’itumanaho rihuriweho n’itumanaho no kwishyura buri kwezi amafaranga y’abakoresha kugira ngo yishimire serivisi y’itumanaho ihuriweho. Iyi moderi ifasha ibigo guhinduka kuva kugura ibicuruzwa kera kugeza kugura serivisi. Iyi serivise ya serivise ifite ibyiza byingenzi mugiciro cyambere cyo kwinjiza, ikiguzi cyo kubungabunga, kwaguka, nibindi bintu, bifasha ibigo kugabanya cyane amafaranga yakoreshejwe. Nk’uko Gartner abitangaza ngo itumanaho ryibicu rizaba 79% byurubuga rumwe rwitumanaho rwunze ubumwe muri 2022.
3.UC inkunga ni inzira nyamukuru mugutezimbere na terefone yubucuruzi
Umutwe wubucuruzizifite uburambe bwiza bwo guhuza hamwe nibicu bihuriweho hamwe byitumanaho bizaba irushanwa cyane.
Ufatanije nu myanzuro ibiri ivuga ko ihuriro ryitumanaho ryahurijwe hamwe aribwo buryo bukuru bwogukoresha uburyo bwo gutegera ubucuruzi hamwe n’itumanaho ryitumanaho rihuza itumanaho rizaba rifite igice kinini, kwishyira hamwe kwimbitse hamwe n’itumanaho rihuza ibicu bizaba inzira yiterambere. Muri iki gihe irushanwa rihiganwa ryibicu, Cisco hamwe na Webex yayo, Microsoft hamwe namakipe yayo hamwe na Skype kubucuruzi bigenda bifata igice kirenga kimwe cya kabiri cyumugabane wisoko. Kuzamura umugabane wo gukura byihuse, ni igicu cya videwo yinama izunguruka hejuru. Kugeza ubu, buri sosiyete uko ari eshatu ifite uburyo bwihariye bwo kwemeza itumanaho. Mu bihe biri imbere, ubufatanye bwimbitse na Cisco, Microsoft, Zoom hamwe nandi ma platform yibicu kugirango babone ibyemezo byabo no kumenyekana bizaba urufunguzo rwibicuruzwa bya terefone kugirango babone umugabane munini ku isoko.
Igihe cyo kohereza: Kanama-30-2022
