Hamagara Ikigoikoreshwa nabakozi bo mu kigo cyahamagaye kenshi, baba umutwe wa mbere cyangwa terefone idafite umugozi, bose bakeneye kugira uburyo bwiza bwo kubavura, bitabaye ibyo biroroshye kwangiza amatwi.
Umuhamagaro wo guhamagara ufite inyungu zubuzima kubakozi bahamagaye. Biroroshye gutera imitekerereze no kwangiza imitsi iyo ufashe igicapo cyo guhamagara ku ijosi kenshi.
Umuhamagaro wa Call Centre ni ibicuruzwa byubumuntu, bituma amaboko yubuntu kandi agafasha kunoza imikorere. Byongeye kandi, gukoresha aUmuyobozi wabigize umwugaKugirango wihamagare hagati mu bigo n'ibiro bishobora kugabanya cyane igihe cyo guhamagarwa, ongera umubare uhamagarwa buri gihe, kandi utezimbere ishusho yisosiyete. Umutwe bituma amaboko yubuntu kandi yorohereza itumanaho.
Kwambara umutwe wa Call Centre nibyiza ni ngombwa kugirango ahumurize kandi usobanutse mugihe cya terefone. Dore intambwe zo gukurikiza:
Hindura igitambatu: igitambatu kigomba guhuza neza hejuru yumutwe wawe utabanje cyane cyangwa urekuye cyane. Hindura igitambatu kugirango impingero yicare neza hejuru y'amatwi yawe. Umutwe ugomba kubanza gushyirwamo kandi uhindure umwanya wa clip yumutwe neza kugirango uhagararire hejuru yitwite.
Shyira mikoro: mikoro igomba guhagarara hafi yumunwa, ariko ntuyikoreho. Hindura ukuboko kwa mikoro kugirango mikoro yerekeyeho 2cm kure yumunwa wawe.
Reba ingano: hindura ingano kumutwe kugeza kurwego rwiza. Ugomba gushobora kumva umuhamagaye neza udafite amajwi ari hejuru cyane.
Gerageza mikoro: Mbere yo gukora cyangwa kwakira guhamagara, gerageza mikoro kugirango ikemure neza. Urashobora kubikora ukoresheje ubutumwa no kuyikina wenyine.
Ukurikije izi ntambwe, urashobora kwemeza ko wambaye ibyaweHamagara Ikigoneza kandi ko ushoboye kuvugana neza nabahamagaye.
Inguni yumutwe wa Wireless Centre irashobora kuzunguruka neza kugirango bashobore guhumeka neza kugeza hejuru yamatwi. Microphone Boom igomba kuzunguruka (nyamuneka ntuzenguruke ku buryo bwubatswe mu buryo bwubatswe) kugirango ubyuke kuri 2cm imbere yumunwa wo hasi.
Umutwe wa Bluetooth Nigute wambara?
Kwambara umutwe wa Bluetooth Call Center ni kimwe nigice gisanzwe cyatsinzwe, ukeneye gusa kwibuka umuyoboro wa dongle kuri mudasobwa niba nta kintu gikenewe ufungura mudasobwa nimbaraga kugirango bihuze. Iyo ukoresheje umutwe wa Call Centre Clur Bluetooth, witondere ibyiza bya terefone kugirango umenye neza ko nta gitutu kinini kiri hafi yamatwi. Kandi ingano ya terefone ya Bluetooth ntigomba kuba nini cyane, urashobora gukoresha ingendo zihamagarwa guhagarika urusaku, zishobora kwirinda ijwi ryinshi ryo kubabaza ugutwi. Hanyuma, uhanagure terefone idafite umugozi wo guhamagara hamwe nigitambaro cyoroshye, cyumye, cyumutse.
Iturbecc yiyemeje gutanga ibisubizo byiza byijwi hamwe na serivisi rusange nyuma yo kugurisha. Twandikire Niba ushaka kugura ikigo cyiza cyo guhamagara
Igihe cyo kohereza: Nov-01-2024
