Guhindura umuhamagaro wa Call Centre ikubiyemo cyane cyane ibintu byingenzi:
1. Guhindura Ihumure: Hitamo umukecuru wo mu muriro, ufatanije na terefone kandi ugahindura neza umwanya wa T-padi kugirango ugere ku gice cyo hejuru cy'amatwi hejuru y'amatwi hejuru y'amatwi hejuru y'amatwi hejuru y'amatwi hejuru y'amatwi hejuru y'amatwi hejuru y'amatwi hejuru y'amatwi hejuru y'amatwi hejuru y'amatwi hejuru y'amatwi hejuru y'amatwi hejuru y'amatwi hejuru y'amatwi hejuru y'amatwi hejuru y'amatwi hejuru y'amatwi hejuru y'amatwi hejuru y'amatwi hejuru y'amatwi hejuru y'amatwi hejuru y'amatwi hejuru y'amatwi hejuru y'amatwi hejuru y'amatwi hejuru y'amatwi hejuru y'amatwi hejuru y'amatwi hejuru y'amatwi hejuru y'akatwi Umutwe ugomba kunyura kuri apex yumutwe hamwe n'amatwi yibasiwe cyane arwanya amatwi. Microphone Boom irashobora guhindurwa imbere cyangwa hanze nkuko bikenewe (ukurikije icyitegererezo cya terefone), kandi inguni yamatwi irashobora kuzunguruka kugirango bahuze neza n'amatwi.
2. Guhindura umutwe: Hindura igitambatu kugirango uhuze neza kandi neza ukurikije umuzenguruko wumuntu.
3. Guhindura amajwi: kugenzura amajwi ukoresheje imiyoboro yububiko, ikibanza cya mudasobwa, uruziga rwa mudasobwa kumutwe, hamwe na mikoro yo kumva imiterere ya mikoro.
4.Microphone yo guhinduranya impinja: Hindura imyanya ningugu ya mikoro kugirango ibone neza amajwi. Shira mikoro hafi ariko ntabwo iri hafi yumunwa kugirango wirinde amajwi yisonga. Hindura inguni ya microphone kugirango ube perpendicular kumunwa kugirango ubone amajwi meza.
5.Nione ihinduka (imikorere yo kugabanya urusaku isanzwe ishyirwa mubikorwa binyuze mumazururo na software, muri rusange ntabwo bisaba gutabara. Nyamara, terefone zimwe zitanga amahitamo yo kugabanya urusaku, nka hejuru, hagati, nuburyo buke, cyangwa guhinduranya kugabanuka gusa cyangwa kuzimya.
Niba terefone yawe itanga uburyo bwo kugabanya urusaku, urashobora guhitamo igenamiterere rikwiye rishingiye kubisabwa byihariye. Mubisanzwe, uburyo bwo hejuru butanga igabanuka rikomeye ariko rishobora guhungabanya amajwi make; Uburyo bwo hasi butanga igabanuka rito mugihe ribungabunga ubuziranenge; Uburyo buciriritse bwibasiye byombi.
Niba terefone yawe igaragaramo urusaku, urashobora gukora cyangwa guhagarika imikorere yo gusiba urusaku nkuko bikenewe. Gushoboza iyi mikorere neza igabanya urusaku rwibuha no kuzamura ubwumvikane; Kureka bikomeza ubuziranenge bwiza ariko burashobora kugutera imbaraga zo kuvuka ibidukikije.
6. Ibitekerezo byinyongera: Irinde guhindura cyane cyangwa kwishingikiriza kuri Igenamiterere ryihariye, rishobora gutuma umuntu agoreka cyangwa ibindi bibazo. Haranira iboneza ryuzuye. Kurikiza amabwiriza agenga ibikorwa no gusaba kugirango habeho ibikorwa byiza no gushiraho.
Nyamuneka menya ko moderi zitandukanye zibikuru zishobora gusaba guhindura ibintu bitandukanye, niko ni byiza kugisha inama imfashanyigisho yihariye yatanzwe nuwabikoze.
Igihe cya nyuma: Jan-20-2025
