Ese urusaku ruhagarika kwa terefone nibyiza kubiro?

Biragaragara, igisubizo cyanjye ni yego. Dore impamvu ebyiri zibyo.

Icya mbere, ibidukikije. Imyitozo yerekana koIhamagarwaIbidukikije nabyo ni ikintu cyingenzi kigira ingaruka ku ntsinzi yo guhamagara. Ihumure ryikigo cyita ku kigo kizagira ingaruka itaziguye ku buryo butaziguye ku buryo butaziguye ku buryo butaziguye n'ubwiza bwa serivisi zabakiriya, ndetse no ku bugenda bw'abakozi ba serivisi, ndetse no ku bakozi ba serivisi, bituma habaho amafaranga yo guhugura abakozi.

Ibidukikije byateguwe byumvikana birashobora kugabanya igitutu cyakazi, kugabanya gukwirakwiza urusaku, kandi uhagarariye ubucuruzi wumva uruhutse kandi wishimye mugihe ukorera abakiriya, ufite ingaruka zingenzi mugutezimbere akazi no kunyurwa nabakiriya.

Icya kabiri, ifishi y'akazi. Nkuko twese tubiziIbiro bya Call Centre, hari abakozi benshi, kandi akazi kabo nyamukuru ni uguhamagarira abakiriya kandi usubize ibibazo byabo. Muri ubwo buryo bumeze nkuburyo bwakazi, niba abantu mucyumba kimwe bavugana, bizatera urusaku rwinshi. Ibyo navuze haruguru ntibizarangaza gusa umukoresha gusa, ahubwo binatuma abakiriya bumvikana nkaho icyumba cyuzuyemo abantu, gishobora kugira ingaruka kumitekerereze yabakiriya yikigo.

Abahanga bemeza ko urusaku rukingira rufite imbaraga zikomeye ku musaruro. Ibigo byinshi byo guhamagara mumahanga bikoresha sisitemu yijwi kugirango ugabanye amajwi. Uburyo bumwe bworoshye burashobora kugabanya urusaku. Nko mu rukuta, agaruka, itapi hamwe nibintu bimwe bikurura amajwi kugirango bigabanye kwerekana urusaku; Ibimera bimwe birashobora kugarura ikirere no gukuramo igice cyurusaku; Gukoresha urusaku Kureka kwa terefone bishobora no kugabanya urusaku.

Ikirenze byose, ubu nigute utekereza ko urusaku ruhagarikana terefoneni byiza kubiro. Nzi neza ko igisubizo cyawe kigomba kuba kimwe nanyanga.

Imitwe yose i INBERUTC ikoresha urusaku rwa kose urusaku, cyane cyane ub805dm na UB815dm. Ubu bwoko bubiri bwa terefone bufite mikoro ebyiri umurongo hamwe na SVC hamwe na tekinoroji ya SVC hamwe na 99% urusaku. Niba ufite inyungu nyinshi muri INTERYEC, nyamuneka kanda http://www.inberEc.com/Kubindi bisobanuro.