Ikoranabuhanga ryinshi ryibigo byita rifite impinduka zifatika. Hanze, igikoresho cyingenzi cyo guhamagara abakozi bashinzwe serivisi zabakiriya ba Comport (Ikigo cya Call Centre) ntabwo cyahindutse cyane. Rero, ni izihe nyungu zisabwa kugirango iterambere ryaHamagara Center Sexefne?
1.Guhagarika urusakuIngaruka za centre yihamagarwa
Muri iki gihe, igipimo cyibigo cyita ku muhamagaro ni kinini kuruta mbere, abakozi babarirwa mu magana cyangwa ibihumbi by'abakiriya barashobora gukorera mu nyubako imwe ndetse no mu biro bimwe. Urusaku rwinyuma ruzahungabanya abakozi n'abakiriya bombi. Urusaku rugezweho ruhagarika umutwe kugirango hamagara ikigo cyahamagaye rufite urusaku rwibutse, bikenewe mu guhamagara no gukomeza kunyurwa nabakiriya.
INGRENECT iherutse kugira umuhamagaro mushya wimbere witwa Cetus yatangijwe, hamwe nibintu bikuru, kugabanya urusaku rwa mikoro nigishushanyo mbonera nigishushanyo mbonera, kikaba gishobora gukuraho urusaku rwinyuma no kuzamura ijwi. Kandi umuvugizi mugari arashobora gutanga imikorere yubushakashatsi.
2. kuregwa abavuga kugirango birinde ibyangiritse
Hariho abantu bake bari bazi ko gukomeretsa urusaku byari ibibazo bisanzwe abakozi ba serivisi bashinzwe abakozi barwaye. Kandi, ibikorwa bisubirwamo bitera ibikomere. Bizabaho mugihe abakozi ba serivisi bakiriya bahura nazo urusaku rwa decibel runyuze muriHamagara Center Sexefne.
Hamagara ibigo akenshi ntibishobora guhanura ingano yabakiriya (abantu bamwe ntibazi uko bagiye bavuga cyangwa basakuza). Kugeza ubu, icyicaro cyizuba kidafite umugozi kigomba kugabanya amajwi yahamagaye nabakozi bashinzwe serivisi zabakiriya.
Umutwe wa Irbet Yubahiriza amahame yubuhinzi mpuzamahanga kandi afasha gukora ibidukikije byiza kandi byiza.
3.Ibintu byo guhindura akazi
Kubera Covidi19, abantu bitondera cyane ku isuku kumugaragaro no mu biro. Ku bakozi bakora mu kigo cyahamagaye hamwe n'umuvuduko ukabije kandi uhangayitse, kwitabwaho cyane bagomba kwitabwaho ku buzima bwabo. Kurugero, kugira imitwe yabo bwite, byoroshye guhuza na terefone cyangwa sisitemu. Indurdec yeguriwe guteza imbere insinga nyinshi hamwe na adapter kubikoresha neza kandi byoroshye.Qd to usbcyangwa RJ,Y umugozihamwe no gutandukanaInline, kandi imigozi rusange ni ubufasha bukomeye kubihinduka byihuse kandi bisobanutse.
Umutwe ukina uruhare runini cyane mu nama yo guhamagara, hamwe nikoranabuhanga rihamye ryakoreshejwe, ibikoresho bihanitse, ihumure ridafunguwe nubuzima bwizewe, Ibuye ryunze ubumwe kuri ibi nta gushidikanya.
Igihe cya nyuma: Jul-13-2022
