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Nakora iki niba hari ikibazo cyo guhagarika urusaku numutwe wanjye wo guhamagara
Niba urusaku rwawe rusiba urusaku rudakora neza kandi rukananirwa guhagarika urusaku, birashobora kukubabaza, cyane cyane iyo wishingikirije kumurimo, ingendo, cyangwa imyidagaduro. Ariko, hariho intambwe nyinshi ushobora gutera kugirango ukemure ikibazo kandi ukemure ikibazo neza. Dore inzira irambuye yo gufasha ...Soma byinshi -
Ni ukubera iki ari ngombwa kugura gutegera neza mu biro
Gushora imari mu biro byujuje ubuziranenge mu biro ni icyemezo gishobora kuzamura cyane umusaruro, itumanaho, hamwe n’akazi keza muri rusange. Muri iki gihe cyihuta cyane mubucuruzi, aho akazi ka kure ninama zisanzwe zahindutse ihame, kugira kwizerwa ...Soma byinshi -
Ibisubizo bifatika byamajwi yo kuzamura umusaruro wawe kukazi
Muri iki gihe cyihuta cyakazi cyakazi, gukomeza kwibanda no gutanga umusaruro birashobora kugorana. Igikoresho gikunze kwirengagizwa ariko gikomeye ni amajwi. Ukoresheje ibisubizo bikwiye byamajwi, urashobora kuzamura cyane imikorere yawe hamwe nibitekerezo byawe. Hano hari effi ...Soma byinshi -
Ibisubizo kubibazo bisanzwe hamwe na call center ya terefone
Ihamagarwa rya call center nibikoresho byingenzi byitumanaho ryiza, ariko birashobora guhura nibibazo bihagarika akazi. Hano haribibazo bisanzwe nibisubizo byabyo: 1.Nta majwi cyangwa Ubuziranenge bwamajwi: Reba ihuriro: Menya neza ko na gareti yacometse neza cyangwa p ...Soma byinshi -
Impamyabumenyi isabwa kuri Head Center ya Call Center
Ihamagarwa rya call center ni ibikoresho byingenzi kubanyamwuga muri serivisi zabakiriya, gucuruza itumanaho, nizindi nshingano zishingiye ku itumanaho. Kugirango ibyo bikoresho byujuje ubuziranenge bwinganda kubwiza, umutekano, no guhuza, bagomba guhabwa ibyemezo bitandukanye. Hasi ...Soma byinshi -
Ubwihindurize n'akamaro k'amatwi muri Centre yo guhamagara
Mwisi yisi yihuta ya serivisi zabakiriya no gutumanaho, gutegera byahindutse igikoresho cyingirakamaro kubakozi bahamagara. Ibi bikoresho byahindutse cyane mumyaka, bitanga ibintu byongerewe imbaraga kunoza imikorere no guhumuriza kubakoresha ...Soma byinshi -
Itandukaniro hagati yumutwe wa VoIP numutwe usanzwe
VoIP na Headet isanzwe ikora intego zitandukanye kandi zakozwe hamwe nibikorwa byihariye mubitekerezo. Itandukaniro ryibanze riri muburyo bwo guhuza kwabo, ibiranga, no kugenewe gukoresha imanza.Umutwe wa VIP na Headet zisanzwe ziratandukanye cyane cyane mubyo zihuza hamwe nibiranga ...Soma byinshi -
Ni izihe nyungu zo gukoresha na terefone ya terefone yo guhamagara CENTER AGENTS
Gukoresha na terefone ya terefone itanga ibyiza byinshi kubakozi bahamagara: Byongerewe ihumure: Umutwe utuma abakozi bagirana ibiganiro bidafite amaboko, bikagabanya imbaraga z'umubiri ku ijosi, ibitugu, n'amaboko mugihe cyo guhamagara igihe kirekire. Kongera umusaruro: Abakozi barashobora multitask mo ...Soma byinshi -
Urusaku rwa Bluetooth-Guhagarika na terefone: Ubuyobozi bwuzuye
Mu rwego rwamajwi yumuntu ku giti cye, urusaku rwo guhagarika urusaku rwa Bluetooth rwagaragaye nkumukino uhindura umukino, utanga ibyoroshye bitagereranywa hamwe nubunararibonye bwo gutega amatwi. Ibi bikoresho bihanitse bihuza ikoranabuhanga ridafite insinga hamwe niterambere ryurusaku-rusesa, ...Soma byinshi -
Akamaro ko guhamagara Centre yo guhamagarira mukuzamura serivisi zabakiriya
Mwisi yisi yihuta ya serivise yabakiriya, guhamagara ikigo cyumutwe cyahindutse igikoresho cyingirakamaro kubakozi. Ibi bikoresho ntabwo bitezimbere imikorere yitumanaho gusa ahubwo binagira uruhare mubikorwa rusange no kumererwa neza kwabakozi ba call center. Dore impamvu cal ...Soma byinshi -
Ihame ryakazi ryurusaku-Guhagarika na terefone kandi ukoreshe ibintu
Muri iki gihe isi irimo urusaku rwinshi, ibirangaza ni byinshi, bigira ingaruka ku byo twibandaho, ku musaruro, no ku mibereho myiza muri rusange. Urusaku rusiba urusaku rutanga ahera kuva muri ako kajagari ko kumva, bitanga ahantu h'amahoro ku kazi, kuruhuka, no gutumanaho. Urusaku-rusiba h ...Soma byinshi -
Nigute Wogusukura Umutwe
Umutwe wakazi urashobora kwandura byoroshye. Gusukura neza no kubitunganya birashobora gutuma na terefone yawe isa nkibishya iyo byanduye. Gutwi ugutwi birashobora kwandura ndetse birashobora no kwangirika kubintu mugihe runaka. Mikoro irashobora gufunga ibisigisigi bya recen ...Soma byinshi
